Contact Olight Store Customer Service
Olight Store Phone Numbers and Emails
Toll-Free Number:
-
(888) 889-6870
Olight Store Email:
How to Сontact Olight Store?
Most Popular Number:
| Total calls: 1 249 | Issues resolved: 44 | Last call: May 17, 2025 |
Olight Store Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Olight Store Customer Service is rated at 3.2 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call Olight Store is 8888896870. 74% of customers managed to speak with a real person.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Olight Store may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Olight Store Customer Service is rated at 3.2 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call Olight Store is 8888896870. 74% of customers managed to speak with a real person.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Olight Store may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.
People call Olight Store mainly because of product/ service, request for information, payments and charges.
10% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Olight Store is cs@olightstore.com. 88% of consumers stated that they received a response by email from the company.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Olight Store Website:
Olight Store Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Service Hours:
Monday - Friday: 8:00AM-5:00PM (EDT)
Olight Store Customer Service Reviews
I just wished after we tried some things to get it to work and it didn't they would of just shipped me a new one .
They were very helpful in addressing what turned out to be a relatively simple problem that they had obviously resolved for many others, but most importantly to me they got right to the issue! Very happy!
How Good is Olight Store's Customer Service?
Summary of Olight Store Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Olight Store?
Product/ Service Question:
- “Battery not charging”
- “Light not working”
- “Need a a holster for discontinued product”
Payments and Charges Question:
- “Charging issue”
- “Charger, vibrating, and not charging”
- “Flashlight not charging”
Request for Information Question:
- “Need to talk”
- “Can’t place order”
- “Can't navigate the customs support site.”
Shipping and Delivery Question:
- “My flashlight serial number is not coming up for warranty”
- “Shipping address”
- “Missing package”
Return/ Replace Question:
- “Return product”
- “I supposedly had a buddy transfer from you for a return.Flashlight that did not work and it is not coming into my bank account”
- “Wondering if they can replace my old light flashlight as a one-time thing”
Staff Question:
- “Customer service”
- “Repair service”
- “Seeker 2pro LED service required”
Activation/ Cancellation Question:
- “Need to cancel my order”
- “My order was canceled for no reason”
- “Cancel order”
Website/ Application Question:
- “Your web site sucks for searching info”
- “Your search engine on your web site sucks!! Why is it so impossible to find info on the Baldr Pro R remote switch? I need the right part number because you have conflicting info on your web site!!!”
- “Is this the official olight site. Just curious why it says pissed consumer”
Account Question:
- “Won't let me order. Saying province address code required”
- “Account”
- “Verify order”
Refund Question:
- “Dispute, and or refund of flashlights, bought in December..”
- “Refund”
Cards Question:
- “Card verification failing”
Other Question:
- “Rejected for risk”
- “Light won’t turn on”
- “I need adapter plate for O Sight S to Smith and Wesson M&P 10mm m2.0 4.6”
Compare Olight Store Customer Service To
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