Contact Olight Store Customer Service
Olight Store Phone Numbers and Emails
Toll-Free Number:
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(888) 889-6870
Olight Store Email:
Olight Store Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Olight Store Customer Service is rated at 3.3 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call Olight Store is 8888896870. 68% of customers managed to speak with a real person.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Olight Store may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Olight Store Customer Service is rated at 3.3 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call Olight Store is 8888896870. 68% of customers managed to speak with a real person.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Olight Store may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Olight Store mainly because of product/ service, request for information, shipping and delivery.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Olight Store is cs@olightstore.com. 88% of consumers stated that they received a response by email from the company.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
Olight Store Website:
Olight Store Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Service Hours:
Monday - Friday: 8:00AM-5:00PM (EDT)
Olight Store Customer Service Reviews
The issue hasnt not been resolved yet, Ive only talked with them once and Im waiting for some information. I thought this might be something, so many freaking emails Im going freaking crazy leave me alone unless it has something concrete to do with what Im trying to get done, thanks
Asked for olight o-ring size so I could buy the right sized one for my flashlight. They just offered to send me a few for free.
I love Olight lights, I have been a customer for a long time, their lights are amazing. Been with Olight for a very long time, I have so many lights from them, All work so well.
Even have flashing lights for my pets, 2 dogs, it's fun to watch these lights blinking as the dogs jump,run, and do crazy things at night. Have the key chain lights for all of my family, plus buy for my friends as gifts.
Within 24 hours of my email to Olight they responded to my email and got a replacement part in the mail to me. Excellent customer service! I was extremely impressed with how they handled the problem and how quickly it was resolved.
How Good is Olight Store's Customer Service?
Summary of Olight Store Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Olight Store?
Product/ Service Question:
- “Can’t connect Obulb pro s to iPhone”
- “Warranty”
- “Defective product”
Request for Information Question:
- “Question about product”
- “I am calling about a order”
- “Question about batteries”
Shipping and Delivery Question:
- “Missing package”
- “Ordered flashlight gave you the wrong address”
- “Have not received my order or any shipping information”
Return/ Replace Question:
- “No return label”
- “My light is not changing”
- “Return”
Payments and Charges Question:
- “Trying to use a coupon code”
- “Bank fraud canceled- all fixed now”
- “Need charge cord for my arkfeld pro CE”
Staff Question:
- “Seeker 2pro LED service required”
- “Customer service”
- “To have a repairThe customer service department person Ava was professional compassionate and very helpful.Please let her know”
Activation/ Cancellation Question:
- “My order was canceled for no reason”
- “Cancel order”
- “I need to cancel and order that my son accidently messed up on tonight”
Website/ Application Question:
- “Is this the official olight site. Just curious why it says pissed consumer”
- “The website will not accept my address”
- “Can't navigate the customs support site.”
Refund Question:
- “Dispute, and or refund of flashlights, bought in December..”
- “Refund”
Account Question:
- “Account”
- “Can't log in won't take password and won't let me change it.”
Other Question:
- “Missing part”
- “Part”
- “S1 baton comes on by itself”
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