Olight Store
Reviews and Complaints

I called to get information and the lady couldnt understand what I was telling her Didnt know her pun products. Told me I couldnt talk to anybody else.she said if I hung up and called back I would get her again She said she was the only one I could talk to.

Very frustrating and dont think I would buy another product from someone that obviously couldnt answer a simple question. Dont trust them

I mistakenly thought there was a charge from Olight on my credit card and it was from another company.

Was wanting to see if you know when the replacement light will arrive and if I am going to get a tracking number! Ava@***e said that she would be sending out a new Valkyrie pl mini 2 light!

I have message her a few times and she has not responded back! I'm just wanting to be watching for it because our mailbox is about a half mile from our house and I don't want it to get stolen! Can you please lmk what is going on with this and if it was done sent out!

My email address is shaun_m_81@***.com so I know when to be watching the mail for it! Thank you very much!

Hallo,

I bought my Valkyrie PL-2 cca 2 years ago.

Newer used it. I tested it a few times and that's it. The condition you can see on the picture in attachment.

Last time I tried it didn't work.

I bought two new batteries but still it doesn't work.

The serial number is H1127****

Please help me.

Thanks

Alen Kurtešević

+387********

Yes still an issue I just mailed it off to you guys on 3/20/24 thank you!!! Please contact me at +170******** thanks for your support.

My Baton 3 wouldn't charge so I asked for a replacement..The customer service lady was friendly and handled the issue quickly.

I own a M2R PRO 1800 Lm Olight. It was working fine, there were no issues, I recharged it a few times and went back to using it. But this one time, the battery ran out, I went to recharge it using the magnetic charging cable, but it doesn't recharge, and it keeps blinking the red and green light on the cable.

I'm using an Olight 21700 rechargeable lithium-ion battery 500mAh 3.6v.

I tried using different USB ports.

I wiped the end of the flashlight and the magnetic cable.

There seems to be nothing wrong with it, it simply won't charge and keeps blinking the green and red light.

Thank You

Will not charge. At all its never been used got it for my wife if power is out. Update Olight is sending a new battery and if that dies not they will do what is needed

My first order was cancelled, so I reordered my flashlights and received two orders..

Then I shipped everything back , except the Marada and marada mini..

I only received $459.00 dollars..

Good afternoon,

First, I'd just like to say I love your products. This is not a complaint.

I have been using my Opry daily at work and over time the torque on the bit lock has weakened.

While I have repaired this myself, I did lose the bits that came with the tool. Are replacement bits available for purchase?

Thank you for your help and have a great day!

Im hoping to get my light repaired, and also looking to buy a small every day carry light from my pocket

I received a baton 4 premium on amazon from olight direct. I want to swap out for a warrior 3s. Is this possible?

I tried getting help with no success theres no way to speak to someone ive beem waiting and tried to track my items with the tracking number and it says it wasnt sent but after goi ng on their website it say item was delivered almost 2 weeks ago so i keep tring to speak with someone but theres no way to talk directly even when calling during business hours