Olight Store
Reviews and Complaints
Light won't fasten to g43x
The phone just hung up and I never got in touch with anyone..
It sounded like somebody picked up but then the phone just disconnected
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Verified ReviewerMy Olight Warrior mini 2 is not taking a charge nor is it turning on.
The company should have a number that customers can call.
I charge my Warrior mini 2 when it needs to be charged. I tried to turn it on this morning & it was dead. I put on the charger & it wouldn't take a charge.
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Verified ReviewerBought new light flashlight and it has a problem not going back to bright aetting
it was finally resolved but was a pain in the you know what.
Cannot contact customer service . Bought 139.00 led flashlight in Feb this year. Very little use and now it isn't working properly
User's recommendation: Horrible service
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Verified ReviewerBattery problems
My battery charger says my battery is fully charged. Its brand new and its not working.
I get a green light on the charger, but the light does not work.
I bought two brand new rechargeable batteries they dont work. Whats the deal?
User's recommendation: speak to somebody right from the get would be a good start and solve a lot of problems a real person
Products defeated ....damn damn damn
..
They have no human people to talk to and customer support is a *** joke..I just want to get my flash light fixed. I'm suggesting to everyone that this company doesn't stand by their products..energizer isdamhd better..These bastards are only ripping people off,...
...
...
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.bye bye bye bye bye bye bye bye bye bye bye bye bye bye bye bye bye byesofind
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Verified ReviewerLight lazor quite completely after 6 months with very little use.
I just wished after we tried some things to get it to work and it didn't they would of just shipped me a new one .
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Verified Reviewer |Charger Issues
Read All! The only reason I didn't give a full 5 is because of charger issues.
I've gone through multiple chargers and O light has been awesome about resolving the issues. As for the light, I am 100% O light. I don't even look at other brands anymore. Their light quality and toughness is next level.
Their lights hold up very well in an industrial setting every single day. I can count on all of my O lights to shine any time I need them to. Battery life is also outstanding.
Great product! Great Company!
- Easy to navigate and safe
Preferred solution: Red and black faced chargers
User's recommendation: Buy as many as you can no matter what you need they've got it.
Light not charging
I purchased many Olights and Im having issues charging one of them. No matter which charger wire Im using.
I just wanted to ask about what could be wrong. I was not able to get in touch with anyone.
When I ordered the lights you could actually call and talk to people. Those days are over.
User's recommendation: Don’t think you can talk to anyone after your purchase
Light that I ordered does not fit my Glock 43x MOS
Ordere ordered delight because indications were that it would fit. If you have sent me the right light, then it does not fit.
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDéfaillance lampe
Bonjour
J'ai une lampe olight RN120C arrière de vélo et le voyant rouge reste figée, jet n'arrive donc plus à la rallumer, ni à la chargée (rouge clignotant)
Dans l'attente de votre réponse
Cordialement
Schindler Adrien
- Qualite
Preferred solution: Deliver product or service ordered
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Verified ReviewerGreat amazing service
Absolutely love the product reliable built well and they honor their warranty one of the best companies out there
User's recommendation: Buy it
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Verified ReviewerAttempting process order
The order failed, due to a decline associated with the card that I was using, I checked the with the vendor, Chase Freedom and was able to resolve the issue, but apparently the order is locked out in your system which is logged and pending in my account; Please contact me at 864901**** so we can successfully complete the order thank you!
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Verified ReviewerNO CUSTOMER SERVICE
Do not buy from Olight! They do not stand behind their warranty or lack thereof.
Customer service is nonexistent.
I will never purchase again and that is sad because I like the light. Lifetime warranty, my ***
- Nice light
- Not working after 5 months
- No customer service
Preferred solution: Full refund
User's recommendation: Buy American! This a crap product!!!!!!
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Verified ReviewerRecent BAD experiences especially at customer service level
Ive already conveyed my displeasure and disappointment several times in my efforts to resolve issues
CALL me at (312) 998-**** and we can QUICKLY resolve the issues. Your current communication protocol INSULATES your company from customers and presents you as money grubbing and NOT interested in your customers possible concerns
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